Which statement best describes the difference between task flow and user flow?

The distinction between task flow and user flow hinges on their specific focus and scope. Task flow is concerned with the sequence of steps a user takes to complete a particular task within an application or system. It provides a detailed roadmap for that specific interaction, outlining each action required to achieve a goal. This is essential for understanding how users navigate through tasks and highlights the efficiency and effectiveness of those specific interactions.

On the other hand, user flow encompasses a broader perspective, detailing the user's overall journey through an entire system or application. It includes varied paths a user might take using different features and navigating through various interactions, not just limited to a single task. User flow considers the complete user experience, integrating multiple touchpoints and interactions over a longer engagement period.

Thus, the statement accurately characterizes task flow as focusing narrowly on individual task steps, while user flow looks at the global user experience across many tasks and interactions. This clear distinction is fundamental for designers and UX practitioners in understanding how to approach user experience design effectively.