What does User Experience (UX) encompass?

Get ready for the BCS Foundation Certificate in UX Test. Study with interactive quizzes and comprehensive lessons on UX terms. Master key concepts with clear explanations and example scenarios. Prepare effectively now!

User Experience (UX) encompasses the overall experience a user has with a product. This includes every interaction a user has, from the initial contact through the entire lifecycle of using the product. UX focuses on enhancing user satisfaction by improving the usability, accessibility, and pleasure provided in the interaction with the product. It looks at how aspects such as functionality, efficiency, and the emotional connection with the product contribute to the overall experience.

While visual appeal can play a role in the user experience, it is just one aspect of a much broader concept. Marketing strategies, although important for promoting a product, do not directly pertain to the user's interaction and feelings about the product itself. Similarly, manufacturing quality is related to how well a product is made but does not cover the comprehensive scope of how users interact with and perceive the product. Thus, the essence of UX is centered around the holistic experience of the user rather than isolated elements.

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